Privacy policy.

At Villa Porto Rapallo, we respect your privacy and are committed to protecting the personal data you share with us. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website and engage with our services.

1. Information We Collect

We collect different types of personal data from users of our website to improve your experience and provide our services. This includes:

- Personal Information: When you make a booking, sign up for newsletters, or contact us, we may collect information such as your name, email address, phone number, and payment details.

- Automatically Collected Information: We may automatically collect certain data when you use our website, such as your IP address, browser type, referring/exit pages, and device information.

- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, analyze website performance, and offer personalised services.

2. How We Use Your Information

We use the information we collect to:

- Process bookings and payments.

- Respond to inquiries and provide customer support.

- Improve our website and tailor user experiences.

- Send promotional emails, newsletters, and special offers (if you've opted in).

- Comply with legal obligations and resolve disputes.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information in the following cases:

- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors) who assist in operating our website and providing our services.

- Legal Requirements: We may disclose your information when required by law, such as in response to a legal request or to protect the rights of Villa Porto Rapallo.

- Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new owner as part of the business assets.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. When your data is no longer needed, we will securely delete or anonymize it.

5. Your Rights

You have the following rights regarding your personal data:

- Access and Rectification: You may request access to or correction of the personal data we hold about you.

- Data Deletion: You can request that we delete your personal data, subject to any legal obligations that may require us to retain it.

- Marketing Preferences: You may opt out of receiving promotional communications from us at any time by following the instructions in those communications or contacting us directly.

- Cookies: You can modify your browser settings to refuse cookies, although this may affect your ability to use certain features of our website.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, please note that no internet transmission or storage method is entirely secure.

7. International Data Transfers

If you are accessing our website from outside of Italy, your data may be transferred to, stored, and processed in Italy or other countries where our service providers are located. We will take appropriate steps to ensure your data is handled securely and in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns regarding this privacy policy or your personal data, please contact us at:

info@villaportorapallo.com